Welcome to Successful Feedback Conversation!
Your workplace has introduced the Successful Feedback Conversation training, and you have been invited to take part.
- This is an interactive video training where you observe workplace interaction, make choices, and see how different ways of responding affect how situations unfold.
- Start by signing in with your email address. You do not need a separate account.
- The training works directly in your browser, and no separate application is needed.
- Set aside about one hour for the training. You can also complete it in several shorter sessions.
Practise interaction before real-life situations
Feedback conversations are often among the most challenging conversations at work.
In this training, you can take time to pause and reflect on these situations in a safe setting. You will gain practical tools for handling challenging moments in workplace interaction.
The content and learning method are grounded in research.
How the training works
- 1
Observe
You begin by following everyday situations at work and noticing how the need for a feedback conversation arises.
- 2
Make choices
You try different ways of responding and notice how they affect the situation.
- 3
See the consequences
You see how your choices affect the feedback conversation, collaboration, and the way work continues.
- 4
Pause and reflect
Reflection questions help you connect the insights to your own experiences.
- 5
Try different options
You can go back and try a different path.
Take time to notice what happens in the interaction
The idea is not to move through the training as quickly as possible.
You learn the most when you pause to see how different choices change the interaction.
The reflection questions help you connect what you learn to practice. Your answers are confidential, and your workplace or the organisation that purchased the training will not be able to see them.
You will receive a written guide
You can also explore the key ideas in written form.
After completing the training, you will receive a guide with the main insights, practical tools, and the sources behind the training.
The conversation continues in the workplace
After the training, your workplace can continue exploring the themes of interaction together.
Together, you can reflect on what kinds of feedback situations arise in your own work, what might be helpful to bring up earlier, and what ways of working support good collaboration.
The purpose is not to evaluate individual participants, but to find shared insights and strengthen good workplace interaction.
Would you like to learn more?
You can visit the general training page to learn more about the background, content, and how the training can be used in workplaces.
Need help?
You do not need a separate account. Sign in with the email address where you received the invitation.
If you cannot sign in or have trouble starting the training, we are happy to help.
info@mukana.fi · +358 44 300 5777